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Privacy Policy

Last Updated: April 14, 2026

1. Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data Controller

3. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Name, username.
• Contact Data: Email address.
• Technical Data: IP address, browser type and version, time zone setting and location.
• Usage Data: Information about how you use our website and services (monitored sites, heartbeat logs).

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide the monitoring service you have requested.
• To manage your account and subscription.
• To send you alerts and notifications regarding your monitored sites.
• To improve our website and services.

5. Communications and Marketing

We may send you service-related communications when necessary for account management, security alerts, or important service updates. These communications are essential to your use of our service.

If you have opted in to receive additional communications, we may also send you:

• Product updates and new feature announcements
• Service tips and best practices
• Educational content related to website monitoring

You can control your communication preferences at any time from your account settings. You may opt out of non-essential communications while continuing to receive critical service alerts about your monitored sites.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

7. Third-Party Services

We use third-party services for specific functions:

• Stripe: For payment processing.
• SendGrid: For receiving heartbeat emails.
• OVH: For email delivery (SMTP).

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us using the details provided above.